Terms of service

These terms cover your use of the Tisai app and this website. By using Tisai you agree to them.

What Tisai is

Tisai answers questions about an area using tips shared by people who know it. Tips are personal knowledge and opinion. Hours, prices and conditions change, so check anything important, such as opening times, safety and accessibility, before relying on it. Tisai is not a substitute for official or emergency information. Tisai is run by Gold Rush 1849 LLC, 2830 W Liberty Ave, Pittsburgh, PA 15216, USA ("we").

Passes

Asking is free. There is nothing to buy in Tisai today. If paid pages by contributors are added later, their price and terms will be shown before any purchase, and this page will be updated. Refunds are described in the refund policy.

Contributing

• You must be 13 or older, and share only what you know first hand.
• No advertising, no personal information about other people, nothing unsafe or unlawful. If you own or work for a business you mention, say so; the tip will be labeled. We screen tips and may hold, edit for clarity, decline or remove them.
• Tisai has no tolerance for objectionable content or abusive users. Nothing hateful, harassing, threatening, sexually explicit or violent, in tips, posts, comments, photos or voice notes. We remove such content, and we can suspend or close the account of the person who shared it. You can report content or a person in the app, and block a person.
• You keep ownership of what you share, and you give Tisai a worldwide, non-exclusive license to store it, adapt it into tips, and use it to answer questions in the service.

How contributors earn

Asking is free and there is nothing to buy in Tisai today, so contributors are not paid for tips. A tip shared for free stays free. If pages by contributors are added later, a contributor who has earned one will be able to sell it and keep most of what Tisai receives after app store fees; the exact share, the payout method and your responsibility for taxes will be set out here before anything is sold. Balances from the earlier pass model stay yours. We may withhold earnings obtained through fraud or abuse.

Fair use

Do not misuse Tisai: no scraping, no automated questions, no attempts to manipulate rankings or earnings, no reselling of answers. We may suspend accounts that do.

The legal part

Tisai is provided as is, without warranties. To the extent the law allows, Tisai is not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us in the twelve months before it. These terms are governed by the laws of the Commonwealth of Pennsylvania, USA. If we change these terms in a way that matters, we will tell you in the app.

Contact

hello@tisai.app, or by post to Gold Rush 1849 LLC, 2830 W Liberty Ave, Pittsburgh, PA 15216, USA.